Champion Faster Closings with These Tips!

You're busy saving deals from fall-out with other lenders! Use these tips to speed through submissions.

5.13.24 - Updated Guideline Exception Process

Did you know you can now request a guideline exception directly in HERO? You can select the "Request Guideline Exception" button if no loan programs are available. This streamlined process means no separate forms are required.

5.6.24 - A New ChampsTPO.com is Live

We invite to explore an all-new Champions Funding website. The new site includes a streamlined Quick Pricer, educational Non-QM resources, plus a sleek new design with intuitive navigation.

4.29.24 - Turn TBD Submissions into Live Loans

We have an exciting update! You can now turn your TBD submissions into live loans in HERO Broker Portal. All you have to do is click on the icon below the TBD.

4.22.24 - DU Information when Re-issuing Credit

If your credit provider requires you to enter DU information when re-issuing credit, you must do so or credit will be unable to be reissued.

4.15.24 - Updates to the HERO Quick Pricer

We are excited to announce an updated HERO Quick Pricer is now live. Easily price a loan with no logins required!

4.8.24 - Title Company Updates

If you update the title company while sending out your initial disclosures, you must also update the fees. If you fail to do this, it may cause a broker cure.

What We Suggest:

Disclose with our smart fees and title company (this avoids a broker cure as it is a service that the borrower can shop for). Once you upload your fee sheet, your underwriter can enter those and request a COC.

4.1.24 - Important Dates Tab

Not sure if your borrower signed disclosures or if a CD has gone out? Check out the important dates tab within the loan file in HERO.

3.25.24 - Locking a Loan in HERO

When you are ready to lock your loan, you may do it simply within your pipeline view in the HERO Broker Portsl. Click on the lock icon and follow the prompts.

3.18.24 - Need Access to your Documents?

Do you need documents from your file? Please enter the loan file within the HERO Broker Portal, go to DocBox, and download from there.

3.11.24 - Live Training

Don't forget: we offer live training twice a day for support with HERO broker portal, scenarios, and more. Join us here.

3.4.24 - Ally Guideline Updates

Ally guidelines have been updated! New reserve requirements have been lowered. 12 months max required. See guidelines and matrix for more information.

2.26.24 - Application Date when Uploading 3.4 File

When uploading your 3.4 file into HERO, please ensure your application date is within 3 days of our application date. Not adjusting the date when you upload your file may cause the system to withdraw the loan file.

2.19.24 - Appraisal Orders

When placing an appraisal order through Appraisal Firewall, be sure that you receive green check marks in each section. If you don’t have a green check mark, please go back to that section and fill in any missing info.

All fields marked with an asterisk are required. If this is for a purchase, you must upload a purchase contract.

2.12.24 - Holiday Office Closure

Champions Funding will be closed on Monday, February 19^th in observance of Presidents' Day.

2.5.24 - Can't Find Your LO?

Don’t see your LO in the drop-down when you are uploading your loan into HERO?

Please reach out to Client Approval at clientapproval@champstpo.com to have them set up with an account prior to disclosing the file.

1.29.24 - Transferred Appraisals

Appraisal transfers are accepted! Please find the requirements HERE.

1.22.24 - Scenario Submission

You can submit a Scenario using this form. Our team will be in touch.

1.16.24 - Stuck While Submitting Your Loan?

For quick and immediate pricing, please visit our Wholesale Quick Pricer. No logins are needed.

1.8.24 - Stuck While Submitting Your Loan?

If you are stuck somewhere while submitting your loan, please include a screenshot of the error and email scenarios@champstpo.com. They will be able to assist.

1.1.24 - Holiday Office Closure

Champions Funding will be closed on Monday, January 15^th in observance of MLK Jr. Day. This will not be counted in the recission period as it is a Federal Holiday.

12.25.23 - How to Lock a Loan from the Pipeline

Did you know you can lock from the pipeline by clicking the lock icon? Another option is to go directly to the Product and Pricing tab after running pricing and then clicking on “lock and continue.”

12.18.23 - Holiday Office Closures

Champions Funding will be closed on Monday, December 25th and Monday, January 1st.

12.11.23 - Bank Statement Calculation Reminder

If you are sending our Scenarios team bank statements to be calculated, please ensure you are also filling out the business narrative form. You can find the form here.

12.04.23 - Condo Review Before Submission

If you are sending condo reviews to Scenarios before submission, please submit all available condo docs, including the appraisal (if applicable).

11.27.23 - Locked Account

If you, as the LO or the borrower, are locked out of their disclosures due to too many failed attempts, please email scenarios@champstpo.com and the team can assist with unlocking.

11.20.23 - DSCR Pricing

To ensure you are getting the most accurate pricing on our DSCR loans, please be sure you are including your monthly expenses.

Click on the calculate hyperlink and enter.

11.13.23 - Get Support from Scenarios

If you are experiencing issues in HERO, you may click on the pink contact support button and your questions will be directly emailed to our Scenarios team. A team member will reach out to you and advise on next steps.

11.06.23 - Holiday Reminders

Friendly reminder that we have 2 holidays in the month of November. Offices will be closed on Friday, November 11th for Veterans Day and Thursday, November 23rd for Thanksgiving. Please keep this in mind with your COE dates.

10.30.23 - Submission Deadlines

Remember that you have 3 days to submit a consumer loan from the date of application. If you are outside of this 3-day window, HERO will automatically withdraw due to compliance purposes and the loan will need to be resubmitted.

You have 5 days from application date on BP loans to submit the file to underwriting.

10.23.23 - Upload Docs ASAP

Close faster by uploading all required documents at once. As a reminder: your closing timeline resets with each doc upload.

10.16.23 - Accurate Emails for Borrowers

Please ensure when inputting the borrower’s email address it is correct as disclosures cannot be resent to an updated email address. The link will come from disclosures@champstpo.com

10.9.23 - Re-issuing Credit with Xactus

If you are trying to re-issue credit with Xactus credit agency, you must re-issue with either Avantus, Credit Plus, or Universal Credit.

10.2.23 - Doc Upload Timeline

Each time you upload a document to your file, it resets the clock to the most recent upload date. Please ensure you are uploading all documents at one time to avoid any delays in your loan file.

9.25.23 - CTC Notification

When your loan is clear to close, you will get an email from your underwriter copying your closing team stating that your loan is CTC.

It will be assigned to a closer and the closer will work with your title company to balance and get docs out within 24 hours. If this is a TX loan file, please allow 48 hours for docs.

9.18.23 - Closing in a Trust

If you are getting an error or you see your other fees section in red, this is usually due to the trust review fee. If you are closing in a trust, you must enter a trust name. If you are not, you may click the minus sign next to the amount to remove it.

9.11.23 - Requesting a COC

When you need a COC, simply go into the loan file in HERO, click on the Request COC tab, check the box for the reason, and add notes. Once done, click on the green submit button. This will submit the COC to your underwriter.

9.4.23 - Uploading Additional Documents

Did you know you can order your appraisal directly from the HERO portal? Simply click on "Appraisals" when you’ve logged in.

If you don’t have credentials yet, please email clientapproval@champstpo.com.

9.4.23 - Uploading Additional Documents

Did you know you can order your appraisal directly from the HERO portal? Simply click on "Appraisals" when you’ve logged in.

If you don’t have credentials yet, please email clientapproval@champstpo.com.

8.28.23 - Uploading Additional Documents

Have an additional document to upload, but not sure where to do it? If there's no designated place to upload to, scroll to the bottom of the page and upload them there. Your underwriter will parse them out appropriately for you.

8.21.23 - Editing Title Fees

In order to change any of your title fees, you must click on change provider and then the total box becomes editable.

8.14.23 - Live Daily Broker Training

Access LIVE daily broker training for the HERO portal. You can find trainings 2 times a day, 5 days a week on our Broker Training page.

Also, we have recorded video trainings to stream anytime!

8.7.23 - Reissuing Credit

When reissuing credit, please be sure you are using the credentials associated with the credit agency and the agent who pulled the report.

If you are using a credit vendor that asks for DU credentials, you must enter those as well.

7.13.23 - How to Submit for Final Condition Review

If your loan is ready to be reviewed for clear to close, please be sure you are clicking the "Submit for Final Condition Review" button.

Tip of the Week - Submit for Final Review

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Find videos & support documents on our Broker Training resource page.

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Champion Faster Closings with These Tips!

5.13.24 - Updated Guideline Exception Process

5.6.24 - A New ChampsTPO.com is Live

4.29.24 - Turn TBD Submissions into Live Loans

4.22.24 - DU Information when Re-issuing Credit

4.15.24 - Updates to the HERO Quick Pricer

4.8.24 - Title Company Updates

4.1.24 - Important Dates Tab

3.25.24 - Locking a Loan in HERO

3.18.24 - Need Access to your Documents?

3.11.24 - Live Training

3.4.24 - Ally Guideline Updates

2.26.24 - Application Date when Uploading 3.4 File

2.19.24 - Appraisal Orders

2.12.24 - Holiday Office Closure

2.5.24 - Can't Find Your LO?

1.29.24 - Transferred Appraisals

1.22.24 - Scenario Submission

1.16.24 - Stuck While Submitting Your Loan?

1.8.24 - Stuck While Submitting Your Loan?

1.1.24 - Holiday Office Closure

12.25.23 - How to Lock a Loan from the Pipeline

12.18.23 - Holiday Office Closures

12.11.23 - Bank Statement Calculation Reminder

12.04.23 - Condo Review Before Submission

11.27.23 - Locked Account

11.20.23 - DSCR Pricing

11.13.23 - Get Support from Scenarios

11.06.23 - Holiday Reminders

10.30.23 - Submission Deadlines

10.23.23 - Upload Docs ASAP

10.16.23 - Accurate Emails for Borrowers

10.9.23 - Re-issuing Credit with Xactus

10.2.23 - Doc Upload Timeline

9.25.23 - CTC Notification

9.18.23 - Closing in a Trust

9.11.23 - Requesting a COC

9.4.23 - Uploading Additional Documents

9.4.23 - Uploading Additional Documents

8.28.23 - Uploading Additional Documents

8.21.23 - Editing Title Fees

8.14.23 - Live Daily Broker Training

8.7.23 - Reissuing Credit

7.13.23 - How to Submit for Final Condition Review

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